FAQs

JEWELRY

What is your jewelry made of?

Our jewelry is made of 18k gold plated, silver plated, sterling silver and stainless steel- they're high quality and can last a lifetime with care! All of the materials will be listed under the item description. 

Does your jewelry contain nickel?

No, our all of jewelry doesn't have nickel. They are all hypoallergenic, meaning that anyone with metal allergies can wear them!

Can I shower with my jewelry?

For the most part, Yes! Gold plated and sterling silver jewelry can withstand normal wear and tear from showering and sleeping in it.

How do I care for my jewelry?

You can follow these instructions to increase your jewelry's longevity: Wipe your jewelry after each wear with a soft, gentle cloth. - Store your jewelry in a sealed zip bag when not in use. - Avoid harsh chemicals, such as chlorine in pools & hot tubs, lotion, perfume, and hairspray. - Avoid sleeping in jewelry to prevent unnecessary wear and tear. - If your jewelry is looking dull, you can polish it right up with a polishing cloth! - To clean them, wash with lukewarm water and unscented soap.

How do I pick out my necklace or ring size?

Check out our Jewelry Sizing Guide. There is a useful necklace chart in there, as well as a ring chart.

ORDERS

Where is my order?

You can track your order here . If you have further questions, you can contact us.

What is your processing time?

We have a processing time of 1-3 business days. During holidays, our processing time will be increased due to the increased volume of orders.

Can I change my shipping address after placing an order?

We can change your address if you message us within 24 hours. If you message us after, we may be able to change it, but it is not guaranteed as it may have already been shipped out. We try to work on our orders as soon as they are in!

Can I change my order?

We'll do our best to change your order if you message us within 24 hours. If you message us after, we can't guarantee that it'll be changed as it may have already been shipped out. We try to work on our orders as soon as they are in! 

Can I cancel my order?

You can cancel your order within the hour that it is placed. After that, it may already be in production, and we will not be able to cancel it.